To view our size chart, please click here.
Orders typically ship out within 2-3 business days from the day they are placed. Once your order ships, you will receive a shipping confirmation email with additional details.
*Note that shipping charges for the Icon Packs and Frames will be calculated separately from the shipping tables below due to assembly and extra shipping and handling from the courier.
As these policies change and additional details become available, we will update this page.
Shipping in the Continental U.S. (48 Contiguous States Only)
|Order Total||Standard||FedEx Next Business Day|
|Up to $54.99||$4.95||$34.95|
|$55 to $149.99||$7.95||$40.95|
|$150 to $299.99||$10.95||$45.95|
|$300 to $599.99||$14.95||$49.95|
|$600 to $899.99||$16.95||$59.95|
|$900 & Above||$18.95||$69.95|
Shipping to APO/FPO, Alaska, & Hawaii
|Up to $54.99||$5.95|
|$55 to $149.99||$10.95|
|$150 to $299.99||$13.95|
|$300 to $599.99||$15.95|
|$600 to $899.99||$24.95|
|$900 & Above||$29.95|
Shipping to Canada
|Up to $79.99||$12.95|
|$80 to $139.99||$25.95|
|$140 - $349.99||$32.95|
|$350 - $549.99||$39.95|
|$550 - $899.99||$49.95|
|$900 to $1600||$59.95|
|* Please note: Canadian Customs limits imports of textile products to $1600 Canadian dollars per day for individuals who are not licensed importers. Orders that exceed this limit will not be processed by our warehouse so please do not exceed this limit. All prices on KUIU are in U.S. dollars.|
|Up to $79.99||$15.95|
|$80 to $139.99||$35.95|
|$140 - $349.99||$45.95|
|$350 - $549.99||$59.95|
|$550 to $899.99||$69.95|
|$900 & Up||$79.95|
We believe in the highest quality and stand by all our products.
Upon receiving your product, if you are not 100% satisfied please contact us immediately. We will replace or exchange it, or refund your full purchase price as long as it meets our return conditions. Please contact our Customer Service Department at 1-855-367-5848 or firstname.lastname@example.org and a representative will be happy to assist you.
All outlet sales are final and not eligible for return or exchange.
We have a lifetime warranty against manufacturer defects. Should you have a warranty issue, call our customer service team for an RA number. We will attempt to repair the item, and if this is not possible we will replace it free of charge.
California law states that products accepted for review must be clean. Please clean your products before returning them to us otherwise we will not be able to accept them. Normal wear and tear, negligence and damage are not covered under our warranty policy.
Please contact our customer service department at 1-855-367-5848 and a representative will be happy to provide you with an RA number.Mail returns and exchanges to:
KUIU Customer Service is available from 9am to 5:30pm PST Monday to Friday. If you need to cancel an order, please call us at 1-855-367-5848 during our normal business hours and within one hour of placing your order. After one hour, it will no longer be possible to cancel an order.
KUIU sales and coupon discounts ("promotions") are valid only on purchases of in-stock products during the specified time. Promotions are not valid towards previous purchases. KUIU reserves the right to change or modify promotions at any time.